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The Pharmacy Technician supports the pharmacist in providing safe and appropriate pharmacy services to patients in accordance with the policies and procedures of PerformSpecialty Pharmacy, the state’s professional standards, and other regulatory entities.

The Pharmacy Technician works under the direct supervision of a licensed pharmacist and assists in the dispensing process by performing data entry, prescription preparation, claims processing, labeling, packaging, packing and delivery of medications and related services to patients.

Entering and processing new and refill prescription orders, supply and equipment requests while maintaining productivity and quality standards.

Filling patient orders accurately by selecting and retrieving the appropriate medications, verifying quantities, and preparing prescription labels for medications and related supplies.

Forwarding orders to Pharmacist for completion, verification and/or clarification.

Accurately enters data into pharmacy computer system so that appropriate paperwork is generated.

Selecting appropriate supplies and ancillaries based on medication requirements, patient need and preference.

Contacts patients, caregivers and prescribers as needed to secure refill authorization, initiate order clarification, and obtain information necessary to complete the patients profile and the dispense process.

Adjudicating pharmacy claims, reviewing and resolving claim rejections; contacting insurance plans for assistance as needed.

Assists with product purchasing, inventory and equipment management as needed.

Ensures client specific materials are paired with order and prepare for shipment.

The technician assists in the shipping process by: selecting appropriate packing materials and packing method and generating shipping labels.

Prior to the end of their shift or as scheduled, clean dispensing area equipment and replenish workstation supplies.

Providing excellent customer service to patients, internal and external customers.

Performs additional duties as assigned as related to the practice of pharmacy which do not require a pharmacist’s professional judgement. 

 

Three to five years pharmacy experience.

High School/GED.

Understands drug terminology and therapies/services provided in specialty pharmacy.

Understands and can perform intermediate pharmaceutical calculations in order to obtain correct doses of medications.

Understands the broader organizational structure and the scope of services the company has to offer.

Maintains strict confidentiality of patient and proprietary information.

Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary company information.

Understands and complies with HIPAA.

Participates in the process for assessing, managing, and reporting medication-related incidents and equipment error and/or failures.

Accurately completes quality assurance forms and forwards them to the supervising pharmacist.

In all activities, complies with accreditation, legal, regulatory, and safety requirements.

Participates in on-call responsibilities of the pharmacy department if required.

Pharmacy.

Retail Sales.

Claims.

Packing.

HIPAA.

Packaging.

Shipping.

Buying/Procurement.

Data Entry.

Customer Service Oriented.

Quality Assurance.

Inventory.

Adjudicating.