Blending
Care
and Expertise
Patient Service Representative
Location: Boston, Massachusetts
Date Posted: 23 Mar, 2023
JOB DESCRIPTION:
Patient Service Representative will assist in planning, overseeing & organizing daily operations in busy Multi-Specialty practice.
Under the direction of the Physician, Manager, and/or Director, support day-to-day front desk operations for the physician practice.
Perform initial intake by collecting patient insurance data, demographics, and co-pays.
Obtain all necessary patient signatures.
Scan insurance cards and driver’s licenses into electronic health records.
Enter all required data into electronic health records, ensuring meaningful use and managed care, and quality requirements are being met.
Verify patients' insurance eligibility and ensure all necessary referrals/pre-certifications and records are in place by the time of visit.
Prepare and submit office billing in a timely manner.
Prepare end-of-day cash/copay reports.
Prepare the next day’s paperwork and schedules.
Confirm provider schedules and adjust as needed
Assist with mail pick- up and delivery. Separate, distribute and scan mail.
Provide phone support and monitor fax inboxes as needed.
Assist with surgical, ancillary testing, and consultation scheduling as necessary.
Enter orders in EMR as needed.
Other duties and special projects, as identified and assigned.
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