The Medical Assistant assists the physician(s) in preparing patients to be examined, and for setting up the examining rooms. The IHC is a Patient Centered Health Home and all employees are an integral part of this model of care delivery.
Duties & Responsibilities:
Sets up the examining rooms and prepares patients to be seen by the medical provider.
Performs routine back office clinical tasks as follows:
Vital signs, chief complaints.
Simple Lab: HET, AU, UPT, EKG and others as needed.
Keeps instruments and examining rooms clean and orderly.
Knowledgeable about daily procedures as per available protocols.
Assisting providers during scope exams or procedures.
Assists in obtaining data or reports for keeping monthly statistics.
Assists in other supportive services as necessary for the orderly flow of patients, such as, keeping charts orderly, assists in pulling and filing charts, as needed.
Attends regular staff meetings.
Assists patients with filling out questionnaires.
Is knowledgeable about immunization schedules workflow protocols, safe administration techniques , storage and handling ,correct IZ documentation, and collects appropriate data for entry into the computer for follow-up of immunizations.
Assists with tracking and rescheduling of patients as per protocol.
Is knowledgeable about patient education handouts.
Comply with IHC’s HIPAA, and Privacy’s Policies.
Participate as a proactive representative of the Patient Centered Health Home.
Perform duties utilizing the Team-Based Approach.
Performs other duties as assigned.