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The Medical Assistant performs routine delegated clinical patient care duties in the health system medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensure the office runs smoothly. The delegated tasks are within the supervising physician’s scope of practice and consistent with the medical assistant are education, training, and experience.

Answer telephones using phone etiquette

Greet patients using patient centered care

Update and file patient medical records using electronic and paper systems effectively

Schedule appointments

Arrange for laboratory services

Perform other administrative duties as directed.

Assist medical and nursing staff in a variety of tasks including:

Obtain and record physical measurements: weight, height, head circumference, growth chart completion

Documents delegated specific medical history data such as allergies, reason for visit.

Documents vital signs and pain screens - notifies the registered nurse or physician when vital signs or pain screen are out of range.

Has the ability to identify patients in distress and notify appropriate care team timely.

Utilizes infection prevention and control procedures according to policy

Assist the physician during examination and procedures

Collects and prepare laboratory specimens, phlebotomy according to health system standards

Performs basic laboratory tests on the premises within POCT standards, maintains refrigerator and QC logs.

Clean and sterilizes medical instruments using health system standards

Reinforces the patient/family understanding of the educational content as delegated by the physician.

Prepares and administer medications as directed by a physician per standard of care.

Prepare patients for x-rays, tests and procedures.

Performs electrocardiograms using age specific standards

Demonstrates commitment to patient safety by speaking up about safety issues and changing practice to enhance safety.  Shares errors through system reporting mechanisms, and demonstrates shared accountability for safe practices.

Perform other clinical functions as delegated and supervised by the physician consistent with the CMAs education, training and experience and within state medical practice.

 ***EPIC experience is highly preferred. Please submit candidates with EPIC experience. Please have the EPIC experience visible on the resumes******

Knowledge of exam, diagnostic and treatment room procedures.

Ability to maintain quality control standards

Ability to read, understand and respond to detailed oral and written instructions.

Ability to react and communicate clearly, calmly and effectively.

Working knowledge of sterile techniques and special procedures that are applicable to work performed.Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.

Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting.

Working knowledge of infection control procedures and safety precautions.

Perform care according to age specific competencies.

Daily clinic preparation process; registration, scheduling, charge posting, order entry.

Able to document and communicate pertinent information

Ability to establish and maintain effective working relationships with patients and clinic staff. Ability to work effectively in a team.

High School/GED. Graduate of a Medical Assistant program.

One (1) year of work experience

 Preferred Experience: Experience in a medical office setting