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AT Technologist

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Location: Malvern, Pennsylvania

Date Posted: 13 Jan, 2020

Position Overview :
In this role you will ensure that the Clinical Education training on syngo Dynamics systems and components is facilitated to provide expert technical training, deliver customer excellence, and represent Client  and Clinical Education with professionalism and focus on delivering a positive customer experience.
Position reports into the Director of Education for Syngo within our Education Services Organization. Candidate will travel to customer sites.

Responsibilities
:
Responsible for Syngo Dynamics applications training and consulting which includes workflow analysis, best practice recommendations, super user and end user training, knowledge of syngo Dynamics, Web Portal and Report Designer with advanced level training (level 4 only).
Required Knowledge/ Skills, Education, and Experience
Must have cardiology clinical experience; training experience preferred. Experience with a multi-modality system for diagnostic image review, dynamic image processing and archiving is desired. Knowledge of HIS integration and AX Sensis integration is also desired. Candidate must have the ability to work independently with strong communication and presentation skills. Need the ability to travel Monday through Friday. 90% travel is required.

Preferred Knowledge/ Skills, Education, and Experience :

BS/BA in related discipline, or advanced degree, where required, or equivalent combination of education and experience. Certification may be required in some areas.

Internal Description :
In this role you will ensure that the Clinical Education training on syngo Dynamics systems and components is facilitated to provide expert technical training, deliver customer excellence, and represent Client and Clinical Education with professionalism and a focus on delivering a positive customer experience.
The candidate will work with the syngo Dynamics Modality team, the syngo Dynamics Modality Sales and Services team to promote positive customer relationships as well as participate and promote internal team integration and networking resulting in a sharing of knowledge and expertise.

Objective:

To effectively educate customers to operate Client equipment proficiently and safely, ensuring customer satisfaction.

Responsibilities:

1. Preparation: Prepare and gather necessary documentation for end user training at customer site.
2. Customer Education and Equipment Turnover. Conduct educational sessions at the customer site to educate customers on how to use modality specific Client equipment
3. Professional Administration: Complete regulatory and core process documents in a timely fashion.
Experience:
Minimum 5 years Clinical syngo Dynamics experience; ARRT